Ce28 Privacy Policy — How Your Data Is Protected
Updated: January 2026 · Applies to all users in Malaysia
This Privacy Policy explains how ce28 collects, uses, stores, and protects users' personal information. We are committed to ensuring your privacy is respected and handled responsibly, in accordance with applicable data protection laws in Malaysia.
1. Information We Collect
When you register or use the ce28 platform, certain categories of information may be collected automatically or through forms you fill in yourself. The following are the relevant types of information:
- Full name and chosen username
- Email address for verification and communications
- Registered phone number
- Date of birth for age verification purposes
- Identity documents if required during account verification
- Device type and operating system
- Web browser in use
- IP address and general location information
- Session data and access logs
- Device language and time zone settings
- Deposit and withdrawal records in Malaysian Ringgit (RM)
- Bank name or e-wallet used
- Transaction reference numbers for record-keeping purposes
- Bank account numbers are not stored in full — only the last few digits are retained for verification purposes
- Pages visited and time spent
- Login frequency and usage patterns
- Betting history and in-game interactions
- Clicks, scrolls, and in-platform navigation behaviour
2. How We Use Your Information
Information collected by ce28 is used solely for legitimate purposes directly related to operating the platform. We do not sell your personal information to any third party for marketing purposes.
Your information is used for the following purposes:
- Identity and age verification — ensuring users meet the minimum age requirement of 18 and that account information is accurate.
- Financial transaction processing — securely managing MYR deposits, withdrawals, and transaction records.
- Account security — detecting suspicious activity, unauthorised login attempts, and preventing fraud.
- Platform improvements — understanding usage patterns to improve the experience for Malaysian users.
- Service communications — sending account-related notifications, promotions you have agreed to receive, and important technical alerts.
- Legal compliance — meeting applicable legal and regulatory requirements in Malaysia when requested by the relevant authorities.
3. Cookies & Tracking
Ce28 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device by your web browser.
Types of Cookies Used
- Session Cookie: Automatically deleted when you close your browser. Used to maintain your logged-in status during an active session.
- Persistent Cookies: Stored for a set period to remember user preferences such as language and display settings.
- Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes.
Managing Cookies
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality — for example, you may be required to log in again each time you access ce28.
4. Data Storage, Security & Third-Party Sharing
All ce28 user data is stored on servers protected with encryption. Data transfers between your device and our servers use SSL protocol to ensure your information cannot be intercepted by unauthorised parties.
User passwords are never stored in plain text — they are processed through hashing before being saved. Access to the user database is restricted to authorised personnel only.
Ce28 does not sell or rent your personal information to any third party for marketing purposes. Information is only shared in limited circumstances:
- Approved payment providers for processing MYR transactions
- Malaysian authorities pursuant to a valid legal order
- Technical service providers bound by confidentiality agreements
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a ce28 User
As a Malaysia-based ce28 platform user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you have the right to request a correction. Basic details can be updated directly through your account settings.
- Right to Erasure: You may request deletion of your personal data, subject to record-keeping requirements mandated by law. Account closure will be processed in accordance with the established procedures.
- Right to Withdraw Consent: For marketing communications, you may withdraw your consent at any time by reaching out to customer support.
Changes to This Policy
Ce28 reserves the right to update this Privacy Policy from time to time in line with legislative changes or platform operational updates. Any changes will be posted on this page with a revised update date. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact the ce28 customer support team:
- Email: [email protected]
- Via the in-platform live chat window after logging in
- Check FAQ for more detailed procedural guidance
We aim to respond to all privacy-related enquiries within seven business days.